Agent Blast 9-2008 1 |
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Hello everyone, Well, this is my first correspondence to the group and I look forward to many more. I also look forward to meeting and working with you in the future. As you know we recently had our brown bag lunches in Oklahoma City on 9/18/08 and Tulsa on 9/25/08. Because it has been awhile since we have met and the program has continued to grow and expand (experiencing growing pains in the process) a lot of topics were discussed. Therefore, I am apologizing in advance for the length of this summary but I want to make sure everything is covered from both meetings. We are currently in the planning stages of enhancing our website. (yes, I hear all the cheers!) Suggestions such as making it more user friendly, using a larger font and making it more interactive are all areas being addressed. To facilitate this upgrade, in the future we will be sending a survey to all agents to get more, and updated information to use in a new planned referral process and qualification tracking. This is a huge undertaking as we want it to be easily expandable, within our program and others, so it will be a work in progress for some time. Please be patient and bear with us. Several questions were asked and answered at the brown bags, while some questions had to be researched and answered later. Here is a compilation of questions and answers from both brown bags. Q: Do hard copy change forms need to be sent? A: No Q: Why, if the OESC form is submitted with the application it is still verified with OESC data? On the other hand, if it is not submitted, it is subsequently asked for? A: The standard operating procedure is to verify all data with OESC. The data from OESC is updated weekly. If for some reason this update does not happen and we do not have current data from them we ask the group to supply the data to help speed up the group approval process. The data will then be verified when the updated data is received. Also, if it is a new company OESC may not have data so payroll records will be requested. Best practice…if the employer has the data, submit it with the application package. Q: Why does the first months’ premium subsidy come to some groups as EFT and others as paper check? A: This depends on the time of the month the group was approved and whether or not we were able to coordinate the EFT payments with the bank in time. If not, a paper check is issued.
Object Description
Okla State Agency |
Health Care Authority, Oklahoma |
Okla Agency Code |
'807' |
Title | Insure Oklahoma! agent blast, 09/2008 |
Authors | Oklahoma Health Care Authority. |
Publisher | Insure Oklahoma! |
Publication Date | 2008-09 |
Publication type |
Newsletter |
Purpose | Well, this is my first correspondence to the group and I look forward to many more. I also look forward to meeting and working with you in the future. |
For all issues click |
H1300.6 A265b |
Digital Format | PDF, Adobe Reader required |
ODL electronic copy | Downloaded from agency website: http://www.insureoklahoma.org/WorkArea/linkit.aspx?LinkIdentifier=id&ItemID=3672 |
Rights and Permissions | This Oklahoma state government publication is provided for educational purposes under U.S. copyright law. Other usage requires permission of copyright holders. |
Language | English |
Date created | 2013-03-06 |
Date modified | 2013-03-06 |
OCLC number | 890222390 |
Description
Title | Agent Blast 9-2008 1 |
Full text | Hello everyone, Well, this is my first correspondence to the group and I look forward to many more. I also look forward to meeting and working with you in the future. As you know we recently had our brown bag lunches in Oklahoma City on 9/18/08 and Tulsa on 9/25/08. Because it has been awhile since we have met and the program has continued to grow and expand (experiencing growing pains in the process) a lot of topics were discussed. Therefore, I am apologizing in advance for the length of this summary but I want to make sure everything is covered from both meetings. We are currently in the planning stages of enhancing our website. (yes, I hear all the cheers!) Suggestions such as making it more user friendly, using a larger font and making it more interactive are all areas being addressed. To facilitate this upgrade, in the future we will be sending a survey to all agents to get more, and updated information to use in a new planned referral process and qualification tracking. This is a huge undertaking as we want it to be easily expandable, within our program and others, so it will be a work in progress for some time. Please be patient and bear with us. Several questions were asked and answered at the brown bags, while some questions had to be researched and answered later. Here is a compilation of questions and answers from both brown bags. Q: Do hard copy change forms need to be sent? A: No Q: Why, if the OESC form is submitted with the application it is still verified with OESC data? On the other hand, if it is not submitted, it is subsequently asked for? A: The standard operating procedure is to verify all data with OESC. The data from OESC is updated weekly. If for some reason this update does not happen and we do not have current data from them we ask the group to supply the data to help speed up the group approval process. The data will then be verified when the updated data is received. Also, if it is a new company OESC may not have data so payroll records will be requested. Best practice…if the employer has the data, submit it with the application package. Q: Why does the first months’ premium subsidy come to some groups as EFT and others as paper check? A: This depends on the time of the month the group was approved and whether or not we were able to coordinate the EFT payments with the bank in time. If not, a paper check is issued. |
Date created | 2013-03-06 |
Date modified | 2013-03-06 |